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Author Request

Get help with uploads, items, earnings, payouts, author accounts, policies, and other author-related issues.

Submit a request

Switch to customer ticket
The file size should not be more than 3MB
Contact Details
You are allowed to send only a single CC.

SprukoMarket is a multi-vendor digital goods marketplace. Product-related issues are handled only by the respective authors. Marketplace support does not resolve item-specific technical issues.

  • Installation and setup help
  • Customization requests
  • Item bugs and fixes
  • Feature questions
  • Usage guidance
For any product-specific issue, please contact the author directly from the item page.
How to Contact an Author →

Use this support page for marketplace-related issues only. Examples include:

  • Account access problems
  • Billing and payment issues
  • Purchase or download problems
  • Author account support
  • Affiliate-related issues
  • Website feedback
  • Author terms and policies
  • Copyrights and trademarks
  • General platform inquiries

Please choose the correct support type before submitting your ticket. Customers should use the customer form for purchases, downloads, subscriptions, invoices, taxes, licenses, and account-related issues. Authors should use the author form for uploads, items, earnings, payouts, policies, and author account issues.